...
- Terminology and vocabulary in your application should be defined from the user point-of-view, and not company-or product point-of-view. Use a comprehensive and easy language style; using short and clear messages adapted to your uses.
- Check recommendations on wablieft.be concerning plain, understandable language.
- Any clinical or technical terms that are being used in the application should be explained clearly to the user, either within the content of the application or via a glossary. Labels in navigation or on buttons (call to actions) should express clearly what the user could expect or will do.
...