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Table of Contents

General

This document contains UX guidelines that all software packages in the eHealth domain should comply with.

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Only if no informed consent has been registered will this be displayed visually and the possibility is offered to register the informed consent via a single click. This applies to every opening of an EMR for a specific patient.

Recommendations

  • Group all 'status' information in a single place of the screen.
  • Indicate the status of the informed consent by means of an icon, color or label.
    • Make sure that the icons used are intuitive. If not, use a label.
    • Observe with color colour use for persons with eg color blindness.
    • Colors Colours can be used for support, but may not be used in a meaning-bearing way.

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  • If there is no informed consent:
    • Display the status of this correctly.
    • Show (preferably not in the work screen so that the GP's workflow is not interrupted) a notification with the information for registration with regard to in order to register the informed consent.
    • Provide the possibility that a refusal by the patient of informed consent can be remembered. (This will only be the case at EMR level, not centrally)
  • When the notification shows that there is no informed consent, make sure that the GP can immediately register the informed consent. Provide a clear, readable text with regard to informed consent. This can be done in the following way:
    • Provide a font that is large enough.
    • Structure the text (provide paragraphs, white space, ...).
    • Provide bullets.
    • Example of a clear representation of a text with regard to the informed consent.
    • Provide a clear action button for registration (primary action button) and refusal of informed consent (secondary action button) and provide the possibility to register the reason for refusal. Note that refusal will only be saved locally in the EMR. 
    • Also provide the possibility to close this notification (no registration, no refusal).

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Only if no therapeutic relationship has been registered, this is this displayed visually and the possibility is offered to register the therapeutic relationship with one click.
The therapeutic relationship is automatically recorded wherever possible when reading the e-ID card or opening the EMR (only in case of renewal).

Recommendations

  • These are the same as the recommendations for 'informed consent'.

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The therapeutic relationship with the nurse is automatically recorded when reading the e-ID and is valid for 15 months. With this registration, the card number and national register number of the patient must be stored in the electronic nursing record.

if If no interruption of the care has taken place after 15 months, this therapeutic relationship can be extended again by the nurse via the card number and the nation register number. However, this should not be done automatically and should be a manual action by the nurse in the electronic nursing record. The registration should mention "eidencoding_housecall".

If, due to connectivity or other problems, the nurse can't work online with the electronic nursing record, will the these formalities will  automatically be filled in registered once a new connection to the electronic nursing record (eg after the round) with regard to the extension of the therapeutic relationshiphome visit) has been established. This requires the e-ID number and national register number and can establish the therapeutic relationship via the "eidencoding_housecall".

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