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AbbreviationMeaning
UXUser experience
EMRElectronic Medical Record
GPGeneral Practitioner
TRTherapeutic Relationship
ICInformed Consent

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Automatic questioning of Vitalink

Mandatory

x

Recommendations

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When opening a patient's EMR, it must be checked automatically whether the EMR has the most recent version of the Vitalink medication scheme, if the registration of the informed consent & therapeutic relationship is fulfilled and if there is a Vitalink medication scheme for this patient.

This automatic questioning is done for all patients.

An automatic questioning of the Vitalink medication scheme is crucial. The pharmacist should not take any action (eg no click to start a download).

Automatic import and analysis of the information from the Vitalink medication scheme in a combined overview should take a minimum of time (preferably 4 to 6 seconds or less on average, with a maximum of 10 seconds). 
This takes place in the background and starts immediately when the patient's medical record is opened. In the meantime, the pharmacist can continue working in the medical file.

It is important that the vendor can monitor the performance in an active way if the automatic import and analysis of the information from the Vitalink medication schedule takes more than a pre-determined number of seconds (eg after more than 10 seconds). If, after an adjustable period of, for example, 60 - 120 seconds, a connection has not yet been established with Vitalink, the connection will be terminated automatically. The pharmacist is hereby informed about the problem in a user-friendly and concrete way and should be able to send the error easily (ask for error report).

The pharmacist must be able to clearly see whether or not a Vitalink medication scheme has been created for the patient. If not, the pharmacist must be able to indicate that he/she wants to make use of the Vitalink medication scheme for the patient in question.

The pharmacist must be able to clearly see that the application is still working on importing the information from the Vitalink medication scheme.

The pharmacist must be able to clearly see when the import of the Vitalink medication scheme has been completed.

The pharmacist must be able to clearly see when the application has failed to import the Vitalink medication scheme.

Recommendations

  • Display visually that the application is working on the Vitalink medication scheme.
    • This can be done, for example, by a progress indicator or an icon indicating that the Vitalink medication scheme is loading.

  • Display visually that the Vitalink medication scheme has been collected.
    • This can be done, for example, by an icon indicating that all data from Vitalink has been retrieved (+ mandatory information: date & time of last download).

  • If it is not possible to obtain data from the Vitalink medication scheme, also visualize it and indicate why there is a problem / what the problem is (in understandable language).

Delivery of medication

Mandatory

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It is important that the pharmacist has one overview of the active medication of the patient. Since both information about the active medication can be found in the local EMR and on Vitalink, the general practitioner pharmacist wishes to see one combined overview. This overview must be shown on the first working screen of the application.

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A medication scheme can not 'to be validated' for more than x number of days. This number of days must be parametrisable. Afterwards, the GP pharmacist is obliged by a notification to validate the medication scheme (and is uploaded to Vitalink) or take another action (not validate).

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